Senior Credit Controller

Job Title: Senior Credit Controller

Location: Stafford (ST18 0FX)

Hours: Permanent Contract working 37.5hrs Monday to Friday 9-5

Salary: Upto £25,000 per annum (DOE)

To monitor daily the Sales Ledger, and achieve the Company/Group Objectives of Cash Collections, Overdue/60+ day reductions, lowering both the risk of bad debt write off’s or increase in DSO. Maintain key controls within the Department and look to resolve debtor disputes/queries that cause conflict to prompt payments. Liaise closely with internal departments to assist invoice production and query resolution.

Key Responsibilities:

  • Maintain or lower funder/debtor balances, so risk of increased 60 day debt is reduced.
  • Respond to invoice disputes or contractual queries to aid payment.
  • Ensure billing information meets client/contractual requirements.

Key Tasks:

  • To collect both due and overdue transactions within the Sales Ledger so that balances are maintained or lowered.
  • To understand 60+ day debt and look to reduce and/or stop where possible other debts from ageing to 60+.
  • Manage complex and challenging accounts.
  • Secure payment promises/then receipt of payment promises to hit Company/Group Cash Collections targets
  • Reconcile accounts (payments and/or credits/adjustments against invoices/amended invoices/debit notes) when required if balance outstanding is disputed by funder/debtor.
  • To understand debtor disputes or queries and involve others within the Company/Group that promotes resolution/allows payments to be released.
  • Support the Credit Control & Special Invoicing Manager with debtor reports; aged debt analyse; weekly debt calls and any ad-hoc duties where required.
  • Support Credit Controllers with complex disputes.
  • To promote Direct Debit as a preferred method of payment for Private Clients.
  • To ensure all cash receipts are allocated to the Sales Ledger appropriate funder/transaction in a timely and accurate manner.
  • Authorise credit notes, re-works and refunds in line with company approval limits.
  • Oversee and support the Credit Control team in the absence of the Manager.
  • Through on going contact with debtors, assess the need to issue a final notice on an account and recommend legal action where appropriate.

Qualifications & Experience


  • Exceptional communication skills, including verbal and written
  • Good negotiation skills
  • Aptitude for problem solving and implementing processes
  • Minimum two years’ experience in a Senior Credit Control role or similar


  • Excellent analytical skills, including of Excel and Word
  • Ability to lead by example and inspire others
  • Knowledge of Cold Harbour
  • Able to work well as part of a team and on own initiative
  • Possess good self-motivational skills
  • Strong supervisory and leadership skills

For more information about the role and package details please apply online today or call Lynn on 01785 237826 or email for an informal discussion.

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Operational Finance
Allied Healthcare
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Upto 25,000