Reward Assistant

The Reward Assistant is responsible for the co-ordination and administration of the rewards and benefits programme operated by Allied Healthcare. Skills will be required to develop the efficiency and effectiveness of processes that support these initiatives. The role involves communicating with stakeholders at all levels within the organisation to ensure that the highest customer service standards are delivered and maintained.

Role & Responsibilities
•    Handle all enquiries and requests made to the Reward team either by telephone, face-to-face or in writing in an efficient and timely manner conducive to effective resolution.
•    Manage the administration of all recurring reward processes and develop more efficient and effective ways to deliver reward initiatives.
•    Assist in the compilation of management information reports and metrics.
•    Run or compile scheduled and ad-hoc reports as required.
•    Communicate accurately using standard templates and letters.
•    Liaise with a variety of third parties to ensure successful delivery of the benefits proposal.
•    Accurate record keeping updating relevant HR systems and spread sheet trackers as required.
•    Management of monthly and quarterly awards ensuring that nominations are sent and received, that letters and certificates are collated and issued, and that payroll are notified of award payments to process.
•    Administration of the Refer a Friend scheme by pulling weekly reports to identify referral new starters and by doing relevant checks before notifying payroll to process payments.
•    Ensuring that long service awards are delivered on a monthly basis to all qualifying staff.
•    Effectively managing all pension queries including stakeholder, NHS, defined benefits and local council and supporting payroll with end of year pension reporting.
•    Administration of the eye care vouchers scheme ensuring that vouchers are ordered and issued to staff as per the qualifying criteria.
•    Manage the childcare vouchers scheme ensuring that monthly updates are processed correctly by checking and updating HR systems and the childcare vouchers portal.
•    Supporting the private medical insurance renewal process and updating the HR system and trackers with any changes.
•    Dealing with sensitive personal data in a confidential and secure way in line with GDPR requirements.

Qualifications & Experience
•    G.C.S.E. English and Maths (or equivalent) grade C or above.
•    Experience of working in an administration/customers services role.
•    Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with databases.

•    Experience of working in a reward and benefits role.
•    Knowledge in relation to pension scheme administration.
•    HR experience, ideally with a CIPD qualification (or studying towards).

For more information about the role and package details please apply online today or call Jared on 01785 237835 or email for an informal discussion.

By applying for this vacancy, you hereby consent to Allied Healthcare storing and processing your information for us to progress your application. If successful, your information will be added to your electronic staff file and printed and added to a physical paper file. Your information will be kept on file while you are working with us and for six years after you leave. If your application is unsuccessful, your information will be held for 12 months and will then be erased from our system.

You have the right to ask at any time and at no cost to see your records, edit them, have them erased or stop us using them. If we cannot comply with your request, we will tell you why.

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This vacancy is closed to applications.