Accounts Payable Controller ( fixed term contract )

Credit Controller - Temp contract

The Credit Controller is responsible to ensure the timely and effective receipt of payments and query resolution through communication with customers and the branch/operational network. The role will include but not be limited to contacting customers to ensure the timely receipt of payments and also query resolution. All queries are dealt with by the branch network, so the candidate will have to possess sound communication skills and the ability to reconcile large quantities of data. Also to be able to communicate queries clearly.

Role & Responsibilities

•  Contacting customers by telephone and email to ensure timely receipt of payment.

•  Manage your own workload to ensure all key accounts are dealt with in accordance with the department KPI’s. Including ability to run and analyse an aged debt report.

•  Liaise with other departments to ensure invoices are generated in a timely manner and all payments are allocated at month-end. This will include chasing branches and/or customers.

•  Liaise with the branch network and other internal departments to resolve outstanding queries.

•  Promote Direct Debit where possible.

•  Escalate overdue and/or queried accounts to senior/manager where required.

•  Conduct conference calls with the branches/operations to give an update of overdue debt and outline processes to prevent future queries.

•  Meet with branches and/or customers where needed to resolve disputes and implement processes to prevent future queries.

•  Fully reconcile accounts through.

•  Negotiate settlement figures and/or payment plans where required.

•  Creation and distribution of Statements and other chase letters where needed.

Qualifications & Experience

Essential

•  Strong communication skills.

•  Fully competent in the use of Agresso, ColdHarbour and Columbus.

•  Excellent analytical skills, including strong Microsoft Excel skills.

•  Ability to negotiate with customers.

•  Previous Credit Control experience is essential.

•  Ability to work towards and achieve deadlines and targets.

Desirable

•  Able to work well as part of a team or on own initiative.

•  Possess good self-motivational skills.

•  Excellent organizational skills to prioritise work load.

•  Ability to learn new systems quickly.

•  Able to reconcile large quantities of data.

•  Calm and confident demeanour.

Please follow the link to apply or call jared.hill@alliedhealthcare.com on 01785 237835 for an informal discussion about the role.