Resource Planner

To provide high level resource planning to front line workers, Occupational Therapists, Physiotherapists and Equipment Deliveries thereby managing employee resource planning to ensure appropriately skilled and sufficient employees are available to carry out customer home visits and run building based services. Dealing directly with customers with empathy and assurance of service delivery. To provide a high level of understanding of the business areas and resources available to be efficient and cost effective for both the customer and the business.

Responsibilities
•    Manage all staff rotas on behalf of the Regional Hubs.
•    Manage Equipment/Adaptations/Telecare/Assessment deliveries on behalf of Essex Equipment Service.
•    Ensuring that all sessions offered at the Hubs are fully staffed with the correct mix of skills.
•    Manage daily changes to rota/delivery schedules including Annual Leave and Sickness.
•    Manage all gaps for training liaising with L&D teams to coordinate.
•    Ensure rosters are regularly reviewed to meet all Service KPI’s.
•    Ensure effective use of staff availability through effective job allocation.
•    Minimise travel time to ensure maximum contact time with clients.

Essential
•    Strong Customer Service skills.
•    Ability to learn and use IT systems used in the service.
•    Understand resource planning and be computer literate to be able to book sessions on an electronic system.
•    Need attention to detail and ensure visit changes are actioned in a timely manner.
•    Experience of working within a care environment would be an advantage.
•    Experience with dealing with sensitive data and understanding of Information Governance.
•    Accurate record keeping with an eye for detail.
•    Ability to interpret community care assessments into Service User plans.

Desirable
•    Knowledge of the Social Care sector.
•    Experience of working within a regulatory environment
•    Experience of working in a changeable environment

For more information about the role and package details please apply online today or call Karen on 01785 237676 or email karen.hemmings@alliedhealthcare.com for an informal discussion.


By applying for this vacancy, you hereby consent to Allied Healthcare storing and processing your information for us to progress your application. If successful, your information will be added to your electronic staff file and printed and added to a physical paper file. Your information will be kept on file while you are working with us and for six years after you leave. If your application is unsuccessful, your information will be held for 12 months and will then be erased from our system.

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For more information on how we store and use your information, please view our privacy statement by visiting https://www.alliedhealthcare.com/privacy-statement
Branch Opportunities
Operations
Allied Healthcare
East England
Essex Reablement
Basildon
Upto 19,000
Full-Time