Care Co-Ordinator

Allied Healthcare is one of the UK’s leading domiciliary care providers with a nationwide branch network of over 90 locations. We pride ourselves on being The Choice of Care which gives people the freedom to stay in their own homes.

This is an opportunity for an ambitious Care Coordinator to join our branch in Shrewsbury.  The position is permanent working  full time 37.5hrs per week, Monday to Friday from 9am to 5pm with on call support of 1 evening per week and 1 weekend out of 4.  Due to the nature of this role we do require a driver with access to own vehicle.  

Reporting to the Branch Manager, the Care Coordinator is responsible for the effective management and supervision of Care workers and supporting the Branch Manager to ensure the branch is providing an excellent provision of service to our customers, clients and colleagues on a daily basis.
Ensuring compliance with national minimum standards and using effective rostering to fully utilise staff hours and drive employee engagement.
•    Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences.
•    Take responsibility for new referrals from private customers and social services teams, ensuring full information is received and appropriate care planning is undertaken.
•    Assist Branch Manager with identification of further business opportunities outside of current client base.
•    Matching care workers to customers, ensuring care workers are notified of all conditions relating to the assignment, including care worker’s rate of pay.

For more information about the role and package details please apply online today or contact Lynn on 01785 237826 or email lynn.heathcote@alliedhealthcare.com for an informal discussion.